Returns, Refunds, Shipping, &

Return Policy

At The Scrub Haven, we pride ourselves on customer satisfaction! However, if you wish to return or exchange it for any reason, please send the non-embroidered item(s) back to us with tags attached, and in original condition within 30 days of delivery.

The return address is:

The Scrub Haven

5337 Socrum Loop Rd Ste 457

Lakeland, Fl. 33809

Items that have been washed, worn or embroidered cannot be returned. Due to high seasonal demand and limited quantities, all holiday prints must be returned or exchanged within 14 days of delivery.

Refund Policy

You will receive a full refund for the cost of the product based on your original payment method (i.e., check or credit card). Original or return postage is not refundable. If you have placed your order with a credit card, please allow up to two billing cycles for a refund to appear on your credit card statement. If you paid by check, your refund check will be sent to you via first-class mail.

Once your items are returned, you will receive an email notification.

Shipping Policy

Orders are shipped on Mondays and Thursdays.